A strong performance

A strong performance

  • Seats available
  • Further training
  • 09.07.2025

When you speak in front of others, you inevitably have to expose yourself. Whether it's a presentation to colleagues, a short speech or simply a handover. Speaking is therefore associated with an appearance - and this is precisely what many people find difficult to overcome.

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Arguing convincingly

Arguing convincingly

  • Seats available
  • Further training
  • 10.07.2025

If you want to make your own position comprehensible and justify your opinion, you need good arguments. But it takes more than that to convince others: persuasive power is created when good arguments are coherently structured and confidently presented.

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Communication and Conflict Management

Communication and Conflict Management

  • Seats available
  • Further training
  • 15.05.2025

Conflicts do not tend to get better on their own! We often ignore them or avoid further contact with the people concerned. However, if we approach conflicts proactively and carefully, opportunities for positive change open up.

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Competent handling of difficult contemporaries

Competent handling of difficult contemporaries

  • No seats available
  • Further training
  • 13.05.2025

Dealing with difficult people is often much more stressful than the actual work. It can be draining and take away the desire to work. In this seminar, you will learn how to ‘take the wind out of the sails’ of so-called difficult people and how to deal with anger and stress better personally.

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Conflict Management

Conflict Management

  • Seats available
  • Further training
  • 19.03.2025

Professioneller Umgang mit Patientinnen, Patienten und deren Angehörigen beinhaltet Zugewandtheit, Empathie und Geduld sowie vor allem das Setzen von Grenzen, sowohl anderen als auch sich selbst.

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Creatively de-escalating conflicts with people with dementia

Creatively de-escalating conflicts with people with dementia

  • Seats available
  • Further training
  • 31.03.2025

Disputes with dementia sufferers cost time and nerves. They are often due to the illness, but to a small extent they are also due to our behavior. That's why we also reflect on our own verbal and non-verbal behavior in this course: What do we only mean, and what do we actually do well?

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Cytostatics management

Cytostatics management

  • Seats available
  • Further training
  • To be published

from handling cytostatics and counseling affected people

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De-escalation in the healthcare sector according to ProDeMa®

De-escalation in the healthcare sector according to ProDeMa®

  • Seats available
  • Further training
  • 24.10.2024

Aggressive behavior can occur in both people being cared for and visitors. The spectrum varies, from verbal statements to physical assaults.

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